Do I need to install anything?

No. ShopCommand is fully browser-based and loads instantly on any device. You log in, add your locations, and you're running. Nothing to download, no IT required.

Can my technicians use it on their phone?

Yes. Techs get their own login that goes straight to a mobile-friendly board showing their assigned jobs. No access to owner financials.

Is this only for multi-location shops?

No. Single-location shops get the same full dashboard. Multi-location owners just get the added ability to see everything across all their shops at once.

What happens to my data if I cancel?

Your data stays yours. You can export everything before you go. We don't hold it hostage.

How is this different from Tekmetric or Shopmonkey?

Those are full shop management platforms, great at day-to-day operations for a single location. ShopCommand is built for the owner sitting above all their locations who needs real-time visibility across every shop without jumping between logins. Different problem, different tool.

Comparison

ShopCommand vs. Mitchell1

Mitchell1 is the industry standard for repair data and labor times. ShopCommand is built for a different problem — the owner who needs real-time visibility across all their locations without a legacy desktop application.

Mitchell1

ShopCommand

Pricing

Not disclosed — contact sales

$100/mo + $50/mo per shop · $175 + $100/mo per shop

Pricing

✕ Not disclosed — contact sales

$100/mo + $50/mo per shop · $175 + $100/mo per shop

Pricing transparency

Hidden behind a sales process

Shown openly on our site

Pricing transparency

✕ Hidden behind a sales process

Shown openly on our site

Multi-location view

Possible, not the core focus

Core product — day one

Multi-location view

✕ Possible, not the core focus

Core product — day one

Cloud-native

Desktop roots — partial cloud

Fully browser-based

Cloud-native

✕ Desktop roots — partial cloud

Fully browser-based

Setup time

Weeks — training required

Up and running same day

Setup time

✕ Weeks — training required

Up and running same day

Per-seat fees

Yes — per-user licensing

Never

Per-seat fees

✕ Yes — per-user licensing

Never

Modern UI

Legacy interface, incremental updates

Built in 2024

Modern UI

✕ Legacy interface, incremental updates

Built in 2024

Founder access

Standard support queue

Direct line, every founding member

Founder access

✕ Standard support queue

Direct line, every founding member

Founding rate lock

No equivalent offer

$100/mo + $50/shop locked forever

Founding rate lock

✕ No equivalent offer

$100/mo + $50/shop locked forever

Repair data / times

Industry-leading — ProDemand

Coming

Repair data / times

✕ Industry-leading — ProDemand

Coming

Parts integrations

Extensive — deep supplier network

Coming

Parts integrations

✕ Extensive — deep supplier network

Coming

Market presence

50,000+ shops

Early access — founding stage

Market presence

✕ 50,000+ shops

Early access — founding stage

Two-way texting

Available

Coming

Two-way texting

✕ Available

Coming

Mitchell1 data sourced from their public website and G2 reviews. ShopCommand is in early access — features marked "coming" are on the roadmap.

The honest take

Mitchell1 owns the repair data layer.

ProDemand is genuinely best-in-class for labor times, wiring diagrams, and repair procedures. If your techs live in repair data all day, Mitchell1 has built something over decades that's hard to replicate. Manager SE handles the shop management side, and the two are tightly integrated.

The desktop model is the friction.

Mitchell1 grew up as a Windows application. The cloud story is an incremental update on top of that heritage — not a ground-up rethink. For shop owners trying to check in from their phone on a Saturday, or see across three locations without VPN access to a server, the experience shows its age.

Different tools for different jobs.

If you need deep repair data integrated with your ROs, Mitchell1 is worth the call. If you need a clean, fast view across your locations with transparent pricing and no IT setup, ShopCommand is built for that. Many shops end up using both.

We're early. That's the point.

Founding members get $100/mo + $50/shop locked forever, direct access to Rasheed, and a real say in the roadmap. You're not buying a finished product — you're getting in at the ground floor with the pricing to match.

Frequently asked questions

How much does Mitchell1 cost per month?

Mitchell1 doesn't publish pricing — you need to contact sales for a quote. ShopCommand is $100/mo for the first shop plus $50/mo for each additional location for founding members (locked forever), and $175/mo for the first shop plus $100/mo per additional location at standard launch pricing.

Can I switch from Mitchell1 to ShopCommand?

Yes. ShopCommand is cloud-native and sets up in a day — no desktop installation, no Windows server. Founding members get direct onboarding support from Rasheed.

Is Mitchell1 better than ShopCommand?

Mitchell1 has industry-leading repair data (ProDemand) and 50,000+ shops. If your techs live in repair data and wiring diagrams all day, Mitchell1 is strong. ShopCommand is built for the owner layer — real-time visibility across multiple locations without legacy desktop software.

Does Mitchell1 work on mobile?

Mitchell1 grew up as a Windows desktop application. Cloud access is an incremental update. ShopCommand is fully browser-based and works on any device from day one.

Last updated: June 2, 2026

Ready to see it for yourself?

25 founding spots starting at $100/mo locked forever. Price goes to $175 at public launch.

Reserve a founding spot →See the dashboard